“I feel like I was scammed."
I had a water purifier already installed in my home. I have brought their best package so I don’t have to worry about anything. One day, I started getting dirt in the water. I was worried what would happen, so I called their customer service and registered a complaint with them. They came in and checked everything and said my water purifier is fine. Nothing was wrong with it.
I was confused that even after inspection, why am I still getting dirt in the water. They suggested buying the new water purifier. I have already spent quite a lot of money on this one. How can I simply buy another one? But I didn’t have any choice.
I told this to my friend and he recommended me Lustral Water Purifier. He told me a lot of things about them and how their maintenance works. I called in their customer service and asked about the Water Purifier. They listened to my every query regarding it patiently and answered each and every question. I booked a demo with them.
The next day they came, and installed the water purifier. I was already impressed by the product. With its TDS levels monitor, pH monitor, I felt like I can now drink water and enjoy it. They mentioned to me that after 4 months they will automatically come and change my water filter. I was happy with their extra care regarding my water.
Finally, the day came where the technician was changing the water filter and what I saw left my eyes open. I feel like I was scammed. Lustral Water showed me how dirty a water filter can be in a matter of 4 months. I will never go back from Lustral Water and would recommend my friends the same.
